Tutti i commenti sono relativi a pazienti verificati da Top Doctors.
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R. R. Paziente verificato
04/11/2024
Very professional, explained my options clearly, Put me at my ease on day of the Op. Good communication throughout. After over 60 years, no longer need glasses.
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C. A. Paziente verificato
24/05/2024
I was very nervous about the operation but Ms Menon put me totally at ease before and during the procedure I would recommend her to anyone.
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V. O. Paziente verificato
24/05/2024
My treatment was extremely successful and I am very pleased with Miss Menon's professionalism and care. High quality of treatment and incredible staff.
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B. W. Paziente verificato
20/04/2024
I was anxious before attending but I was put at ease and looked after excellently by the nursing staff. Ms Menon was absolutely brilliant.
Risposta al commento del paziente
Thank you very much for your very kind comments and for taking the time to give your feedback. I am glad that we were able to allay your anxiety and that your experience of cataract surgery was a good one. Best wishes JM
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S. W. Paziente verificato
27/11/2023
I could not be more pleased with the outcome. The whole procedure went very smoothly and all involved were top notch. Thank you.
Risposta al commento del paziente
Thank you for your comments and taking the time to provide a feedback. I am happy to note that you achieved a good result and you are happy with the outcome of the procedure as well as the experience. Your comments and positive feedback will be shared with my team
- Consiglieresti il medico?
- Atteggiamento del medico
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M. M. Paziente verificato
26/11/2023
Would like more talking during the operation to know what was happening as it progressed
Risposta al commento del paziente
Thank you for your comments and taking the time to provide a feedback. I am happy to note that you are happy with the outcome of the procedure as well as the experience. Conversation during the actual intraocular surgery is generally avoided where possible, to minimise the risk of infection and to avoid head movements. Your comments and positive feedback will be shared with my team
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G. G. Paziente verificato
25/11/2023
Ms. Menon has a lovely manner, is very approachable and easy to talk to. I am deeply grateful for the huge difference her exceptional skills have made to me.
Risposta al commento del paziente
Thank you for your very kind comments and for taking the time to provide your feedback. I am very happy to note that the operation you underwent was successful and gave you a good result. Your valuable feedback will be shared with my team.
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M. Paziente verificato
25/11/2023
A very positive experience from arrival until discharge. A follow up phone call from consultant 3 days afterwards welcome, ward temperature far too cold though.
Risposta al commento del paziente
Thank you for taking the time to provide your feedback. I am grateful for your positive comments about the procedures, the outcome and the post-operative care.I also note your comment on the ward temperature on the day of your admission and will convey this to the hospital matron.
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S. P. Paziente verificato
24/06/2023
Miss Menon is a very skilled surgeon and a delightful, warm person. I really recommend her . We are so very pleased we chose her to perform cataract surgery which was slightly more complicated than normal. My husbands sight is now excellent!
Risposta al commento del paziente
Thank you very much for your kind words. I am pleased that we have achieved an excellent outcome despite all the challenges. It has been a privilege to meet you both and to help improve your husband's vision and quality of life. My best wishes to you both.JM
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J. D. Paziente verificato
08/05/2023
My husband and I have seen Dr Menon 3 times now. She is kind and friendly and she listens, We have absolute confidence in her.
Risposta al commento del paziente
Thank you very much for your feedback and positive comments. It is heartening to know that both of your consultations gave you the reassurance and hopefully the clarity you were looking for. Best wishes JM
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J. B. Paziente verificato
15/04/2023
Miss Menon is amazing! I had a BCC (right near my tear duct on my eyelid) removed in Feb 2023. I was v.nervous about the outcome after surgery & loss of my tear duct. Yet no-one can even tell I have had it done- she is THAT GOOD & my reconstructed tear duct is working perfectly!
Risposta al commento del paziente
Thank you for taking the time to provide an account of your experience. After what was a worrying time for both you and your family, I am very pleased we have achieved a good result with the new the new tear duct as well as the cosmesis after what was a major oculoplastic surgery . Best wishes. JM
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D. C. Paziente verificato
12/10/2022
Accommodating and most importantly, very reassuring The whole process was like clockwork, i can`t wait to have the other eye done Bravo NHS
Risposta al commento del paziente
Thank you for your kind feedback. I hope the second eye cataract surgery also gives you excellent vision.
Best wishes JM
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S. B. Paziente verificato
12/10/2022
While the operation was swift, painless, and effective, I don't understand why I had to sit in a waiting room for four hours beforehand. The discharging process was frustrating too. I didn't have anyone to come and sign me out, so was forced to sneak out.
Risposta al commento del paziente
Thank you for providing your candid feedback. On behalf of the hospital,I apologise for the hiccups you experienced on the day of your admission, with the delayed discharge. This has been fed back to the ward staff, who are always striving to improve the patient experience.
I am pleased to hear however that the surgery itself was a success. Best wishes JM
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J. M. Paziente verificato
12/10/2022
Excellent experience - would not hesitate to recommend.
Risposta al commento del paziente
Thank you very much for your kind words and for taking the time to provide it. Best wishes JM
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J. Paziente verificato
16/11/2021
I would like to say that the day of my operation was very calming and I was looked after very professionally. I found the the operation itself was very well done and I was reassured with the organisation of it all.
Risposta al commento del paziente
Thank you for taking the time to give us your feedback. These comments will also be shared with my team who work closely with me to ensure you have a good experience.
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P. S. Paziente verificato
11/11/2021
Extremely well looked after from my first appointment to my post op check. I couldn’t rate it higher. I was very impressed.
Risposta al commento del paziente
Thank you very much for your kind words. I am happy to know that you felt well cared for throughout your patient journey.
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T. Paziente verificato
21/10/2021
I found Miss Menon to be a kind,comforting, and reassuring consultant who told me exactly what she was about to do during my diagnosis appointments with her. The same style applied during the two cataract operations she performed on me.
Risposta al commento del paziente
Thank you for very much for your kind comments. I am pleased to hear that you had a positive experience during the consultations and the operations.
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D. H. Paziente verificato
18/05/2021
Miss Menon has performed cataract surgery on both my eyes, one in February, other in April. The results are amazing and I have excellent vision from about 2ft to infinity. The care that I received was exemplary and I could not recommend her highly enough.
Risposta al commento del paziente
Thank you very much for your valuable feedback. It is very satisfying to know that the operations have made a substantial improvement to your sight and quality of life.
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K. Paziente verificato
16/04/2021
Miss Menon was a true professional and made my op less scary. Good service and would recommend her.
Risposta al commento del paziente
Thank you very much for your comments. I am glad to know that I was able to allay any anxiety you may have had prior to the procedure and that you have had a good result too.
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- Atteggiamento del medico
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D. M. Paziente verificato
05/04/2021
I would 100% recommend Miss Menon to anyone. I am sure that whoever she treats will have the same opinion of her professionalism and ultimate care as I do. Thank you Miss Menon.
Risposta al commento del paziente
Thank you very much for your kind words and feedback. It is gratifying to know that you have had a good outcome following your surgery and a positive experience.