Reviews GenesisCare Bristol
Overall rating based on 97 Verified patient reviews
Centre recommendation
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
All reviews are from patients verified by Top Doctors.
Dr Richard Shaffer
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
. J.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 13/11/2024
Dr Shaffer and all the staff in the Cromwell were brilliant. Unfortunately, the radiography machines broke down on several occasions, causing waits and rescheduling of my treatment mid-way through the second treatment series.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. J.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/10/2024
Friendly, efficient, very knowledgeable
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 18/10/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. N.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/09/2024
All options 5 stars.I’m still though experiencing discomfort below the ring finger when it is bent backwards. It takes a little time in the mornings to get the hand flexing satisfactorily. Trigger finger is developing, I may need to have surgery on this from Mr Jepson.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. O.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/09/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 10/09/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. A.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/09/2024
I would recommend Dr Shaffer for being professional, friendly and knowledgeable in the area of my disease. He and everyone at his office/hospital were very helpful and kind and could not do more for me. I was seen very quickly and received fantastic treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 03/09/2024
I felt there could have been a little more exposition. I received a better understanding of the treatment from a different specialist.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. G.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 03/09/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. F.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 14/08/2024
Only negative is that the first round of radiotherapy 2 years didn't work. New nodules grew, hence this second round of treatment. Fingers crossed.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
B. R.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 06/07/2024
excellent consultations and guidance theoruhout the whole process
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 30/06/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. P.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 17/06/2024
Exemplary!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. G.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 13/06/2024
My whole experience, from initial enquiry, consultation and treatment was seamless. Dr Shaffer took the time to listen to me and I left the consultation feeling like someone had finally listened to me and understood my issues! Would highly recommend.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/06/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 03/06/2024
To have found a doctor who truly understands Dupuytren's Contracture is both rare and extremely valuable. I would not hesitate to recommend Dr Shaffer to anyone who has this condition.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 28/05/2024
Fantastic
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
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- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 28/05/2024
At times I felt the clinical staff were unsure of what they were doing, I’m not sure it has achieved anything.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 27/05/2024
It didn't work for me. I'm worse and worried that the radiotherapy will compromise future surgery. I don't think the radiotherapists believe it works.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/04/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. C.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 19/04/2024
Excellent and very happy to recommend following radiotherapy for Dupuytren's
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/04/2024
Very friendly caring doctor. No hesitation in going back to him for treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/04/2024
The total experience was made so comfortable and supported every second of the treatment. Thank you so much...
Reply to patient's comment
Thank you for your kind words - I'm pleased you had a good experience.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 24/03/2024
Great process throughout
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. D.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/03/2024
Efficient, easy to understand and good patient empathy. Thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 02/03/2024
Excellent from start to finish of treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
N. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 17/02/2024
The quality and personable care received by Dr Shaffer and his team at Genesis care was exceptional. Caring considerate and professional throughout
Reply to patient's comment
Thank you for your very kind comments - I'm pleased that you had a good experience. Kind regards, Richard
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 01/02/2024
Dr Shaffer was very professional and showed great empathy when I met him to discuss my Dupuytren's. It was a great relief to know that my disease was at a stage where it could be treated without invasive surgery.
Reply to patient's comment
Thank you! I'm very pleased to hear that
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 31/01/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 24/01/2024
The treatment was fully explained and all the staff were friendly and accommodating.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/01/2024
I think that a simple leaflet outlining matters, in the same way as after the treatment, but after the initial consultation would give further reassurance before treatment is started.
Reply to patient's comment
Thank you for your suggestion - I think that is very sensible and will look to do that from now on. Kind regards.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. R.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 19/01/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 08/01/2024
Excellent
Reply to patient's comment
Thank you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 05/01/2024
Very informative and felt listened to
Reply to patient's comment
Very glad to hear that!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. R.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/01/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 03/01/2024
I was very happy with the treatment I received for Dupuytren's disease. Dr Shaffer was kind, patient, and set out clear expectations for the outcome of the therapy
Reply to patient's comment
Thank you - I appreciate your kind comments!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. A.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/12/2023
I highly recommend Dr Shaffer as a leading expert in his field. My treatment seems to have arrested both conditions (hand and foot), and it was carried out very easily in a lovely environment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 29/11/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 27/10/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 26/10/2023
Very pleased with the treatment. My hand seems to have improved a lot. No side effects either
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 16/10/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 05/10/2023
A few issues with machine maintenance and breakdown which prolonged treatment which wasn't ideal
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 14/09/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 01/09/2023
The whole overall experience was excellent. I was most impressed with appointment times being kept as this is a rare thing these days.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 24/08/2023
Very professional and effiient treament.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. D.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 24/08/2023
Dr Shaffer organised radiotherapy treatment for Dupuytrens on both of my hands in 2019 and 2023.I have been impressed with the care from Dr Shaffer and the teams at Genesis Care and both treatments have been successful.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. T.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 13/08/2023
Excellent, professional, friendly and flexible with timings to suit my other commitments. Dr Shaffer had a long discussion with me about the treatment in an attempt to help me decide whether to go ahead
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/08/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 22/07/2023
Dr Schaffer did a thorough examination and explained clearly what the treatment would involve and any potential side-effects.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. D.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/07/2023
Everything worked exactly as promised.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/07/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 03/07/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 02/07/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/06/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. N.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 13/05/2023
I have only seen the Doctor once pre treatment. The price does not include a routine face to face follow up and check so I can’t give 5 stars as I really think this should be included.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
V. T.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/05/2023
All staff were lovely, I felt very relaxed and comfortable with my treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/05/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. A.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 01/05/2023
Consultation with Dr Shaffer very clear and comprehensive. All staff very professional throughout.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. H.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 27/04/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. C.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/04/2023
I was extremely impressed with my consultation and follow up with Dr Shaffer. He is friendly, helpful and demonstrates great expertise in his field, as well as being more than generous with his time.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 22/03/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 18/02/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/02/2023
I am very pleased with the results of the treatment on my hands. Dr Shaffer accurately predicted the outcome of my treatment. I found him to be a trustworthy clinician. There has been no further deterioration in functionality and the discomfort has vastly improved.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 19/01/2023
I paid for my own treatment so it was not insurance based treatment, however, very knowledgeable and friendly staff who helped and advised throughout the process. This was treatment on both hands for Dupuytrens contracture.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. E.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 16/01/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 16/01/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 09/01/2023
My only disappointment with the process is that I believed there was a 3 month final follow-up as part of the overall procedure. It is very disappointing to find that if I want this follow-up I need to pay a further £150. Surely the practise would want a 15 mins closure call?
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/01/2023
Fast and effective treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 06/01/2023
Professional and efficient from start to finish. A really friendly and caring team both during treatment and diagnosis.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/01/2023
Excellent care and very happy to recommend to friends etc. Also in connection with my hands very rarely now do I get any pain or cramp.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. J.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/01/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. C.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/01/2023
The doctor was very helpful but I wasn't happy with the first sessions of radiotherapy. I felt as if I was just a number and the nurses were going through the motions. My hand wasn't properly mapped and then they realised that it was the wrong hand AFTER I told them.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/12/2022
I would suggest a post-treatment follow-up appointment be included as standard, to establish the success of the treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
I. H.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/12/2022
Knowledgable discussion about my condition.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 14/12/2022
I got excellent advise from Dr Shaffer years ago and happily turned to him again recently. After an in depth discussion about all treatment options, likelihoods of outcomes, and weighing pros and cons, we converged on a treatment which was lead by his outstanding expertise.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/11/2022
Professional, informative and recommended an appropriate way forward. Very satisfied and will approach in the future if required
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. G.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 14/11/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/11/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
I. H.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/10/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. P.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/10/2022
Very good appointment. Very clear and unbiased advice. I wouldn’t hesitate to recommend Dr. Richard Shaffer.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
N. J.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/10/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 19/04/2022
Excellent service from start to finish
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. T.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/04/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 01/04/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 31/03/2022
I could skew more positively if the treatment shows signs of working
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. T.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 30/03/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 08/03/2022
Dr Shaffer was very helpful, thorough and examined both my hands via the zoom meeting screen. He came up with good suggestions and there was no pressure. I highly recommend.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/03/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
V. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 02/03/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 28/02/2022
Online consultation, very good. Easy to talk to and factual. Definitely recommend.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 25/02/2022
Very happy with every aspect of the treatment that I have received...... Thank you.
Reply to patient's comment
Thank you for your kind words - it's been my pleasure!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/02/2022
Dr Shaffer made me feel extremely comfortable and with clear explanations . I would definitely recommend him .
Reply to patient's comment
Many thanks for your kind words.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/02/2022
A thoroughly professional service from consultation to treatment and follow up. I have nothing but praise and gratitude for the team who have dealt with me and would not hesitate to recommend. Thank you
Reply to patient's comment
Many thanks for your kind words - it's a pleasure looking after you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/02/2022
Excellent facilities at Cromwell Hospital. Dr Richard Shaffer is very informative and reassuring. I would definitely recommend him to family and friends.
Reply to patient's comment
Many thanks for your kind words - it's a pleasure looking after you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/02/2022
My initial appointment with Dr Shaffer was by Zoom. The consultation was informative and I felt very comfortable throughout. I'm now looking forward to my follow up face-to-face appointment. I would recommend this approach.
Reply to patient's comment
Many thanks for your kind words - it was a pleasure speaking to you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/02/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/02/2022
Excellent communication of symptoms and treatment options.
Reply to patient's comment
Thank you - very pleased to hear that