Reviews GenesisCare Elstree
Overall rating based on 108 Verified patient reviews
Centre recommendation
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
All reviews are from patients verified by Top Doctors.
Dr Muhammed Baki
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. F.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 07/03/2024
Dr Baki was easy to talk to and really helpful and considerate. He took time to explain the type of treatments and I would thoroughly recommend him to any patient.
Reply to patient's comment
Thank you so much. Highly appreciate it!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. P.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 04/01/2024
I felt that Dr Baki took the time to explain any questions I had and was sensitive and kind when I became upset.
Reply to patient's comment
Thank you for your kind feedback and we're grateful for the opportunity to care for you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 01/12/2023
Dr Baki, Straight talking, clear introductions to what is going to happen, which I appreciate .Darren
Reply to patient's comment
Thank you Darren, appreciate your honest feedback. Glad to hear this from you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 15/11/2023
Dr Baki is a good listener and his responses to my concerns were clear, informative and helpful. His manner is calm and reassuring and very professional. I am so pleased he is my consultant.
Reply to patient's comment
Thank you so much for taking the time to share your feedback. Loads of health!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. W.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 01/11/2023
I had my oncology appointment with Dr Muhammad Baki, he was very clear and compassionate and made me feel very comfortable. He was very clear with his communication answering all my questions with answers I could understand. I wish he was my GP. I would highly recommend him.
Reply to patient's comment
We value your feedback and appreciate your insights. Wishing you loads of health.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
E. P.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 30/10/2023
Clear explanation of my condition, their observations and the prognosis.
Reply to patient's comment
Thank you so much! All the best,
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
O. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 12/10/2023
very friendly, explains in a way that everyone can understand.
Reply to patient's comment
Appreciate your feedback. All the best!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 11/10/2023
I found Dr Baki very efficient friendly explained things very clearly answered all my questions spent time with me did not feel rushed, seen in a timely manner. I have found that all the staff providing me with care have been outstanding thoughout my treatment
Reply to patient's comment
Thanks a lot for your feedback, much appreciated. All the best!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. T.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 11/08/2023
Dr Baki has been my oncology consultant for two years. Throughout, his care has been first class in all aspects: with my medical treatment plan, communication and the care shown at a personal level.
Reply to patient's comment
I'm glad to hear this. Thanks a lot!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
Y. C.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 06/08/2023
Dr Baki is a very professional doctor who has created a calm relaxing environment whilst thoroughly discussing my diagnosis. I would highly recommend Dr Baki as he is friendly, welcoming and honest.
Reply to patient's comment
Thanks a lot for the kind feedback. All the best!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
Y. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 04/08/2023
Clear explaining of my cancer and progress attained under treatment.Generated a feeling of confidence in the team he controls. His understanding and appreciation of my feelings was shown with a comforting smile.
Reply to patient's comment
Thanks a lot for the thoughts. Loads of health!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 30/07/2023
Dr. Baki is amazing and very caring. He listened to his patient and made sure the he provided the care suitable for patient needs. Thank you Dr for your care!
Reply to patient's comment
My pleasure, all the best! Thanks for taking the time to leave a message.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. C.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 30/07/2023
Dr Baki has always been extremely empathetic and considerate at times of great uncertainty and stress for me and my family and along with his staff have always been extremely helpful and caring
Reply to patient's comment
I'm happy to hear this. Appreciate your thoughts.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. R.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 29/07/2023
Doctor Baki has supported me right from the beginning when he first diagnosed my cancer. With his wealth of experience he was able to narrow down where my primary cancer was. Once identified he had come up with a plan which had helped to stop the tumour spreading. Many thanks
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. T.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 26/07/2023
Friendly doctor who explained everything well. Appointment was on time. Answered all of my questions..
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
V. K.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 26/07/2023
Dr Baki is extremely friendly and approachable. He has gone to great lengths to explain my treatment and answer any questions I had. Dr Baki gave me the reassurance that if I have any concerns I can contact the team.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 14/07/2023
I have been a patient of Doctor Baki for nearly 4 years. He is professional and answers my questions in detail, explaining clearly the treatments I will be receiving. He is always reassuring and puts me at ease. Throughout my difficult diagnosis, he has always been approachable.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. G.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 13/07/2023
Good service. Helpful and always there when I need answers and when I have questions regarding my treatment. Nurses are extremely nice and always there when you need them.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. S.
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 12/07/2023
Dr. Baki has a gracious manner and exuded warmth during the consultation. He was careful to give his information/advice in an objective manner. Thank you, Dr. Bake!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
B. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 12/07/2023
I Found this doctor to be very helpful and he explained everything in detail, I recommend this doctor.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. .
Verified Patient
who booked an appointment with Dr Muhammed Baki the day 10/07/2023
Friendly and professional. Always happy to discuss any concerns raised. Thank you
Dr Richard Shaffer
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
B. R.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 06/07/2024
excellent consultations and guidance theoruhout the whole process
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 30/06/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. P.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 17/06/2024
Exemplary!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. G.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 13/06/2024
My whole experience, from initial enquiry, consultation and treatment was seamless. Dr Shaffer took the time to listen to me and I left the consultation feeling like someone had finally listened to me and understood my issues! Would highly recommend.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/06/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 03/06/2024
To have found a doctor who truly understands Dupuytren's Contracture is both rare and extremely valuable. I would not hesitate to recommend Dr Shaffer to anyone who has this condition.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 28/05/2024
Fantastic
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
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- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 28/05/2024
At times I felt the clinical staff were unsure of what they were doing, I’m not sure it has achieved anything.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 27/05/2024
It didn't work for me. I'm worse and worried that the radiotherapy will compromise future surgery. I don't think the radiotherapists believe it works.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/04/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. C.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 19/04/2024
Excellent and very happy to recommend following radiotherapy for Dupuytren's
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/04/2024
Very friendly caring doctor. No hesitation in going back to him for treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/04/2024
The total experience was made so comfortable and supported every second of the treatment. Thank you so much...
Reply to patient's comment
Thank you for your kind words - I'm pleased you had a good experience.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 24/03/2024
Great process throughout
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. D.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/03/2024
Efficient, easy to understand and good patient empathy. Thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 02/03/2024
Excellent from start to finish of treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
N. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 17/02/2024
The quality and personable care received by Dr Shaffer and his team at Genesis care was exceptional. Caring considerate and professional throughout
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 01/02/2024
Dr Shaffer was very professional and showed great empathy when I met him to discuss my Dupuytren's. It was a great relief to know that my disease was at a stage where it could be treated without invasive surgery.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 31/01/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 24/01/2024
The treatment was fully explained and all the staff were friendly and accommodating.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/01/2024
I think that a simple leaflet outlining matters, in the same way as after the treatment, but after the initial consultation would give further reassurance before treatment is started.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. R.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 19/01/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 08/01/2024
Excellent
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 05/01/2024
Very informative and felt listened to
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. R.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/01/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 03/01/2024
I was very happy with the treatment I received for Dupuytren's disease. Dr Shaffer was kind, patient, and set out clear expectations for the outcome of the therapy
Reply to patient's comment
Thank you - I appreciate your kind comments!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. A.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/12/2023
I highly recommend Dr Shaffer as a leading expert in his field. My treatment seems to have arrested both conditions (hand and foot), and it was carried out very easily in a lovely environment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 29/11/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 27/10/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 26/10/2023
Very pleased with the treatment. My hand seems to have improved a lot. No side effects either
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 16/10/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 05/10/2023
A few issues with machine maintenance and breakdown which prolonged treatment which wasn't ideal
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 14/09/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 01/09/2023
The whole overall experience was excellent. I was most impressed with appointment times being kept as this is a rare thing these days.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 24/08/2023
Very professional and effiient treament.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. D.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 24/08/2023
Dr Shaffer organised radiotherapy treatment for Dupuytrens on both of my hands in 2019 and 2023.I have been impressed with the care from Dr Shaffer and the teams at Genesis Care and both treatments have been successful.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. T.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 13/08/2023
Excellent, professional, friendly and flexible with timings to suit my other commitments. Dr Shaffer had a long discussion with me about the treatment in an attempt to help me decide whether to go ahead
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/08/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 22/07/2023
Dr Schaffer did a thorough examination and explained clearly what the treatment would involve and any potential side-effects.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. D.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/07/2023
Everything worked exactly as promised.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/07/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 03/07/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 02/07/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/06/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. N.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 13/05/2023
I have only seen the Doctor once pre treatment. The price does not include a routine face to face follow up and check so I can’t give 5 stars as I really think this should be included.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
V. T.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/05/2023
All staff were lovely, I felt very relaxed and comfortable with my treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/05/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. A.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 01/05/2023
Consultation with Dr Shaffer very clear and comprehensive. All staff very professional throughout.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. H.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 27/04/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. C.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 20/04/2023
I was extremely impressed with my consultation and follow up with Dr Shaffer. He is friendly, helpful and demonstrates great expertise in his field, as well as being more than generous with his time.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 22/03/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 18/02/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/02/2023
I am very pleased with the results of the treatment on my hands. Dr Shaffer accurately predicted the outcome of my treatment. I found him to be a trustworthy clinician. There has been no further deterioration in functionality and the discomfort has vastly improved.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 19/01/2023
I paid for my own treatment so it was not insurance based treatment, however, very knowledgeable and friendly staff who helped and advised throughout the process. This was treatment on both hands for Dupuytrens contracture.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. E.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 16/01/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 16/01/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 09/01/2023
My only disappointment with the process is that I believed there was a 3 month final follow-up as part of the overall procedure. It is very disappointing to find that if I want this follow-up I need to pay a further £150. Surely the practise would want a 15 mins closure call?
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/01/2023
Fast and effective treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 06/01/2023
Professional and efficient from start to finish. A really friendly and caring team both during treatment and diagnosis.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/01/2023
Excellent care and very happy to recommend to friends etc. Also in connection with my hands very rarely now do I get any pain or cramp.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. J.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/01/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. C.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/01/2023
The doctor was very helpful but I wasn't happy with the first sessions of radiotherapy. I felt as if I was just a number and the nurses were going through the motions. My hand wasn't properly mapped and then they realised that it was the wrong hand AFTER I told them.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/12/2022
I would suggest a post-treatment follow-up appointment be included as standard, to establish the success of the treatment.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
I. H.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/12/2022
Knowledgable discussion about my condition.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 14/12/2022
I got excellent advise from Dr Shaffer years ago and happily turned to him again recently. After an in depth discussion about all treatment options, likelihoods of outcomes, and weighing pros and cons, we converged on a treatment which was lead by his outstanding expertise.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/11/2022
Professional, informative and recommended an appropriate way forward. Very satisfied and will approach in the future if required
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. G.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 14/11/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/11/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
I. H.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/10/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. P.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 12/10/2022
Very good appointment. Very clear and unbiased advice. I wouldn’t hesitate to recommend Dr. Richard Shaffer.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
N. J.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/10/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. W.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 19/04/2022
Excellent service from start to finish
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. T.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 04/04/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. M.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 01/04/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. K.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 31/03/2022
I could skew more positively if the treatment shows signs of working
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. T.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 30/03/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 08/03/2022
Dr Shaffer was very helpful, thorough and examined both my hands via the zoom meeting screen. He came up with good suggestions and there was no pressure. I highly recommend.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 07/03/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
V. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 02/03/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. S.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 28/02/2022
Online consultation, very good. Easy to talk to and factual. Definitely recommend.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 25/02/2022
Very happy with every aspect of the treatment that I have received...... Thank you.
Reply to patient's comment
Thank you for your kind words - it's been my pleasure!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. L.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/02/2022
Dr Shaffer made me feel extremely comfortable and with clear explanations . I would definitely recommend him .
Reply to patient's comment
Many thanks for your kind words.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. B.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 23/02/2022
A thoroughly professional service from consultation to treatment and follow up. I have nothing but praise and gratitude for the team who have dealt with me and would not hesitate to recommend. Thank you
Reply to patient's comment
Many thanks for your kind words - it's a pleasure looking after you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H.
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/02/2022
Excellent facilities at Cromwell Hospital. Dr Richard Shaffer is very informative and reassuring. I would definitely recommend him to family and friends.
Reply to patient's comment
Many thanks for your kind words - it's a pleasure looking after you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/02/2022
My initial appointment with Dr Shaffer was by Zoom. The consultation was informative and I felt very comfortable throughout. I'm now looking forward to my follow up face-to-face appointment. I would recommend this approach.
Reply to patient's comment
Many thanks for your kind words - it was a pleasure speaking to you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/02/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Richard Shaffer the day 21/02/2022
Excellent communication of symptoms and treatment options.
Reply to patient's comment
Thank you - very pleased to hear that