Reviews The REAL Clinic
Overall rating based on 24 Verified patient reviews
Centre recommendation
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
All reviews are from patients verified by Top Doctors.
Dr Neel Desai
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
V. P.
Verified Patient
who booked an appointment with Dr Neel Desai the day 29/10/2022
No words can explain how overwhelmed we were with Neel and his team. Neel has an amazing nature that makes you feel so at ease and in safe hands. He’s a true professional, personable, kind and considerate and in all honestly the best experience we have ever had .
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. M.
Verified Patient
who booked an appointment with Dr Neel Desai the day 27/10/2022
I had such a superb experience w Dr Neel. He was meticulous in explaining to me the process & risks, asked me lots of questions about my concerns and addressed all of them. My anesthesia went really well, I wasn’t sick after and his bedside manner is excellent. Highly recommend
Mr Matthew James
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. B.
Verified Patient
who booked an appointment with Mr Matthew James the day 22/05/2024
I can honestly say that from the first appointment with Mr James, right through to having my full tummy tuck with muscle repair, I have been supported and treated with understanding, reassurance and good care. Mr James is an excellent surgeon. So happy with my results.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. S.
Verified Patient
who booked an appointment with Mr Matthew James the day 23/02/2024
Dr James was very kind and caring. One of my best experiences going to see a Dr !! and the staff at reception were very welcoming and helpful as well.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. W.
Verified Patient
who booked an appointment with Mr Matthew James the day 23/02/2024
After seven and a half stone worth of weight loss, some aspects of my body were causing me immense unhappiness, and were not fixable at the gym. I was nervous about finding a plastic surgeon who would have a compassionate and empathetic approach. I chose Mr James because he also works for the NHS. And he was absolutely lovely. During the consultation, he answered all my questions about the surgery I wanted (abdominoplasty, mastopexy and implants). I knew I was going to be in safe hands. The surgery took place in the private wing of St Thomas’ Hospital (amazing views over London!). I was nervous but well looked after by Mr James’ team. I had Mr James’ mobile phone number and stayed in contact with him in the months after the surgery. I returned to see him many times to make sure all was well (following a slight complication with a stitch). I highly recommended Mr James if you’re looking for a kind, patient and empathetic surgeon. He has changed my life.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. A.
Verified Patient
who booked an appointment with Mr Matthew James the day 21/02/2024
I would highly recommend Matthew James
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. .
Verified Patient
who booked an appointment with Mr Matthew James the day 03/01/2024
Mr Matthew James was courteous, informative, and conscientious. He advised us to get a second opinion which we greatly appreciated.He recommend another surgeon who was no less than him in the information he gave us .
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. .
Verified Patient
who booked an appointment with Mr Matthew James the day 11/12/2023
Couldn't recommend Matthew James highly enough. He really listened to what I wanted to achieve with my surgery and made honest and fair recommendations about what would work.The Real clinic in Battersea were lovely on the day - very kind and welcoming.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. M.
Verified Patient
who booked an appointment with Mr Matthew James the day 22/11/2023
I couldn’t recommend Mathew more. I had a breast augmentation back in 2018, and have l loved the results. At the time I wanted bigger and unnatural looking breasts however after consulting with Mathew, he knew exactly what was right for my frame. Thank you, I’m forever greatful.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. T.
Verified Patient
who booked an appointment with Mr Matthew James the day 04/10/2023
Professional and courteous at all times. He didn't feel that he was the best surgeon for my specialist case and instead referred me to a colleague. He reduced his consultation fee accordingly which was appreciated. Would definitely recommend and use again for other concerns.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. W.
Verified Patient
who booked an appointment with Mr Matthew James the day 24/05/2023
Amazing surgeon, brilliant at explaining options, reassuring, professional and highly skilled. His assistant Tracy is also lovely and helpful. Had abdominoplasty which I’m really happy with.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. S.
Verified Patient
who booked an appointment with Mr Matthew James the day 16/04/2023
I’m 64 yrs & I had a mini facelift, eyelid reduction & chemical peel. The consultation report was promptly forwarded and left for me to review. The results are beyond my expectation.The simple compliment of “you look well” from unsuspecting family & friends is a joy, EXCELLENT.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. L.
Verified Patient
who booked an appointment with Mr Matthew James the day 12/04/2023
I recently had surgery with Dr Matt James,I can’t thank him enough, he is by far the best Doctor I have ever seen & met ,He is amazing & went above and beyond to make me feel at ease & comfortable, & the aftercare was the best . I didn’t think I would find a surgeon like him.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. .
Verified Patient
who booked an appointment with Mr Matthew James the day 22/02/2023
A really reassuring consultation.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. Z.
Verified Patient
who booked an appointment with Mr Matthew James the day 01/10/2022
I recently had a breast uplift operation with Dr James and I could not be happier with the results. They are better than I could have dreamed of. Dr James explained everything very clearly at the pre op consultation in a caring, kind manner and I was treated very well. I would highly recommend him.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. T.
Verified Patient
who booked an appointment with Mr Matthew James the day 22/06/2022
Very friendly and explains everything really clearly.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. B.
Verified Patient
who booked an appointment with Mr Matthew James the day 20/05/2022
Straight talking!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. A.
Verified Patient
who booked an appointment with Mr Matthew James the day 19/04/2022
We would highly recommend Mr James not only for his expertise and skill as a Plastic Surgeon but also for his lovely manner and the way makes you feel so relaxed and confident in his care. We are so grateful to have found him and would 100% use him again!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. H.
Verified Patient
who booked an appointment with Mr Matthew James the day 23/02/2022
I was pleased with the consultation I received from Mr James
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. B.
Verified Patient
who booked an appointment with Mr Matthew James the day 01/09/2021
I cannot recommend Dr Matthew James highly enough. From the initial consultation through to surgery and recovery, Mr James has been incredible. My results are beyond what I ever imagined was possible. He is a phenomenal surgeon.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. C.
Verified Patient
who booked an appointment with Mr Matthew James the day 05/03/2021
Made to fell very safe and lots of time taken to go over how it all works, very confident in Matthew. Brilliant dave
Mr Simon Horgan
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. .
Verified Patient
who booked an appointment with Mr Simon Horgan the day 12/12/2024
Amazing doctor and very professional and caring
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. G.
Verified Patient
who booked an appointment with Mr Simon Horgan the day 02/12/2024
The care and service provided by Simon Horgan and his team were exceptional in every respect.
Reply to patient's comment
Great to hear. Thank you for your positive review.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. F.
Verified Patient
who booked an appointment with Mr Simon Horgan the day 13/11/2024
Mr Horgan was recommended to me by a good friend. I needed my cataracts removed. I have now had both eyes operated on and the results are better than I expected. I now no longer need glasses at all whereas previously I required glasses for both reading and distance. Me Horgan is very professional and very organised and his supporting staff are also very good. The instructions they provided were all written down and very clear. I highly recommend him to anyone.
Reply to patient's comment
This is lovely to hear; we take pride in having informative documentation to hand to our patients in a folder ahead of surgery and always working together as a team for the best experience for our patients. So pleased you have the outcome you desired.