Reviews Amethyst: Thornbury Radiosurgery Centre

Overall rating based on 62 Verified patient reviews

Centre recommendation

Bedside manner
Friendliness of the staff
Wait time
Facility's features

All reviews are from patients verified by Top Doctors.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

P. L. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 11/11/2024

Outstanding service from mr radatz and his team of radiographers and secretary. clearer information on follow-up would have been welcomed.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

O. D. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 07/11/2024

I received first class service! the team were amazing, keeping me informed throughout. they reassured me constantly and made sure i was ok every step of the way. i can't thank mr radatz, tom, hannah, emma enough.

Would you recommend this doctor?
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Friendliness of the staff
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Facility's features

P. S. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 14/10/2024

Exceptional. the staff were excellent, very professional yet put me at ease throughout by creating a relaxed atmosphere. i’m extremely grateful to them.

Reply to patient's comment
Thank you for your kind words. We’re so pleased to know you felt comfortable and well-supported by our team

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

. . Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 19/09/2024

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. . Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 15/07/2024

Very good. felt safe and well informed. great breakfast!!

Reply to patient's comment
Thank you for your feedback!

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Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. . Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 09/07/2024

It was amazing , you really looked after me , and everything was explained clearly , so i knew what was happening every step of the way , the staff are amazing

Reply to patient's comment
Thank you very much for the kind words. We are pleased to hear you had a positive experience and our staff met your expectations

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
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Facility's features

D. J. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 25/03/2024

Excellent from arrival to departure.

Reply to patient's comment
Thank you for your kind feedback!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

K. A. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 19/03/2024

The staff went over and above in their care of me during this anxious and stressful time.

Reply to patient's comment
We're grateful for your feedback and glad to hear that you were satisfied with the care you received.

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Bedside manner
Friendliness of the staff
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Facility's features

D. R. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 19/03/2024

As per above medical team /clinic staff all excellent. the only thing that let clinic down this time was the breakfast/ unfriendly service by the staff ~ sorry

Reply to patient's comment
Thank you for sharing your experience, we appreciate your feedback

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R. . Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 26/02/2024

All staff are informative, efficient and friendly. nothing is too much trouble and i feel very fortunate to have received my treatment.

Reply to patient's comment
We are glad the staff were informative and friendly at Thornbury.

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Friendliness of the staff
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C. B. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 26/02/2024

All aspects of this treatment were excellent. thank you.

Reply to patient's comment
We were glad to support you.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

B. L. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 12/02/2024

Staff were very helpful everything was explained thoroughly, put at ease and kept informed at every step of the treatment.

Reply to patient's comment
We appreciate you feeding back to us.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. A. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 29/01/2024

Appointment was prompt, the staff and facilities were great. i felt looked after and safe. everything was explained to me i a way i could understand

Reply to patient's comment
We are glad the staff at Thornbury gave you the support that was needed.

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A. . Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 22/01/2024

From walking in to walking out i got 5* service all the staff are very friendly and explained everything to me and put me at ease x

Reply to patient's comment
Thank you for the 5* response and glad we were able to put you at ease.

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L. W. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 16/01/2024

Could not recommend highly enough, every aspect of care and treatment was first rate and well organised.

Reply to patient's comment
We are grateful for you response about our care and treatment.

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K. . Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 10/09/2023

The doctor had very good communication and explained the process well to me. performed a successful operation.

Reply to patient's comment
Thank you for sharing your positive experience

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J. G. Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 16/05/2022

Excellent

Reply to patient's comment
Thank you for your kind words

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A. . Verified Patient
who booked an appointment with Amethyst: Thornbury Radiosurgery Centre the day 14/04/2022

How health care should be regardless of whether its private or nhs. i received amazing care here when i went for gamma knife surgery. highly recommended

Reply to patient's comment
Thank you for your very kind words.

Mr Jeremy Rowe

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C. W. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 07/08/2023

From consultation to treatment, everything was 1st class.

Reply to patient's comment
Thank you for the kind review

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O. O. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 20/07/2023

The care I received was outstanding from start to finish. Mr Rowe was informative, friendly and took time to explain the procedure and put me at ease. I found the whole standard of care exceptional.

Reply to patient's comment
Your comfort and well-being are our top priorities, and we're glad you felt supported during your treatment.

Would you recommend this doctor?
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M. . Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 12/06/2023

I have rated Mr. J. Rowe Excellent in every respect because my experience through him did in fact meet this high standard. He was most kind, helpful and caring and his Excellent “bedside manner” meant that I felt generally comfortable and relaxed.

Reply to patient's comment
We're thrilled to have made a positive impact on your health and thank you for allowing us to care for you.

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M. . Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 01/05/2023

Lovely gentleman.. Mr Rowe explained everything and was more than happy to answer any questions we had

Reply to patient's comment
Thank you for your thoughtful review.

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Facility's features

A. S. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 17/04/2023

Excellent service throughout treatment. All staff extremely attentive and courteous.

Reply to patient's comment
Thank you for your kind review

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P. D. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 17/04/2023

I was immediately put at ease by Mr Rowe and his team. They kept me informed at every stage of the treatment. Five star care all the way. My sincere thanks to them all.

Reply to patient's comment
We're grateful for the opportunity to have made your experience as comfortable as possible

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
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Facility's features

K. A. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 11/01/2023

Rhe staff was very good, very friendly, l was alone when I went 2 times but I was fell like with my family, many thanks for all members

Reply to patient's comment
We're dedicated to delivering personalized and attentive care, thank you for acknowledging our efforts.

Would you recommend this doctor?
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J. C. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 09/11/2022

Exceptional I was made to feel at ease

Reply to patient's comment
Thank you for your kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. P. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 01/11/2022

Would you recommend this doctor?
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Friendliness of the staff
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Facility's features

S. . Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 27/06/2022

Would you recommend this doctor?
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Friendliness of the staff
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Facility's features

S. K. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 23/06/2022

The staff have been absolutely brilliant. Hannah who looked after my other half John was so caring, and professional you are very luck to have such a caring, friendly person and working for you

Reply to patient's comment
Thank you very much for your kind feedback. It is very much appreciated.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
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Facility's features

J. W. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 07/04/2022

Everything well organised and on time .Mr Rowe makes you feel confident and calm explaining procedures and also telling you what to expect afterwards.I would recommend him anytime.

Reply to patient's comment
Thank you very much for taking your time to leave such kind review

Would you recommend this doctor?
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R. M. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 07/04/2022

I was delighted with the help that I received and the care.

Reply to patient's comment
Thank you very much for your kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
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Facility's features

S. C. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 07/04/2022

Mr Rowe has always been reassuring and informative during consultations and treatments. He’s very easy to talk to.

Reply to patient's comment
Thank you for your thoughtful review.

Would you recommend this doctor?
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A. . Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 07/04/2022

Very professional and passionate about his work and proud of the team’s achievements. I would highly recommend

Reply to patient's comment
Thank you very much for the kind feedback. Our team really appreciate your comments.

Would you recommend this doctor?
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C. W. Verified Patient
who booked an appointment with Mr Jeremy Rowe the day 07/04/2022

Seen Mr Rowe for 2 treatments, one 9 years ago and in January 2022. An excellent experience and outcome on both occasions.

Reply to patient's comment
Your words inspire us to continue striving for excellence; thank you for choosing us for your healthcare needs.

Mr Matthias Radatz

Would you recommend this doctor?
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L. B. Verified Patient
who booked an appointment with Mr Matthias Radatz the day 02/10/2024

could not fault theclevel of care from all of the staff

Reply to patient's comment
Thank you for your kind words!

Would you recommend this doctor?
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J. . Verified Patient
who booked an appointment with Mr Matthias Radatz the day 09/09/2024

An excellent clinician with a great bedside manner and reassuring presence .He is world class

Reply to patient's comment
Thank you very much for the kind words, we appreciate your trust and feedback!

Would you recommend this doctor?
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J. . Verified Patient
who booked an appointment with Mr Matthias Radatz the day 01/07/2024

I felt at ease, informed and back in control with full faith that Mr Radatz could treat my Brain Tumour. Same feelings on the day of the Gamma Knife treatment.

Reply to patient's comment
Thank you very much for the kind review

Would you recommend this doctor?
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L. N. Verified Patient
who booked an appointment with Mr Matthias Radatz the day 27/06/2024

Mr Radatz and his team were just excellent--Thank you..

Reply to patient's comment
Thank you for the lovely feedback

Would you recommend this doctor?
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S. K. Verified Patient
who booked an appointment with Mr Matthias Radatz the day 23/04/2024

They day went really well. There was a lot of waiting due to scan etc but I was very well looked after by the team. Emma and Dan specifically were brilliant.

Reply to patient's comment
Thank you very much for the kind feedback!

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P. C. Verified Patient
who booked an appointment with Mr Matthias Radatz the day 15/04/2024

Treatment is ongoing.

Reply to patient's comment

Would you recommend this doctor?
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U. H. Verified Patient
who booked an appointment with Mr Matthias Radatz the day 06/02/2024

After travelling 2 hours to meet him, with intense pain and as a self funding patient, he only gave me 5 minutes of his time. Only talked about surgery when clearly I was upset, I just wanted some sort of answers or help. No empathy shown. Instead I left his office crying.

Reply to patient's comment
Your feedback is crucial to us, and we take all patient concerns seriously. We are committed to addressing the issues you have raised and ensure the highest quality of care. Thank you for bringing this to our attention, we understand the importance of a positive patient experience, and we are committed to making sure your well-being is a top priority at our centres.

Would you recommend this doctor?
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S. . Verified Patient
who booked an appointment with Mr Matthias Radatz the day 07/09/2023

Very efficient and helpful

Reply to patient's comment
Thank you for your kind words

Would you recommend this doctor?
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D. R. Verified Patient
who booked an appointment with Mr Matthias Radatz the day 29/06/2023

Excellent - professional yet friendly , helpful ,and made you feel at ease informative re the process you were going through nothing was too much trouble and made the day much easier to deal with and more of a pleasurable experience thank you Mr Radatz

Reply to patient's comment
Thank you very much for this lovely review

Would you recommend this doctor?
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S. B. Verified Patient
who booked an appointment with Mr Matthias Radatz the day 20/06/2023

Very reassuring consultant. His experience and communication skills make you feel very in very safe hands and within his team. I will require further treatment in the future and will definitely ask for his advice before proceeding.

Reply to patient's comment
Thank you for your thoughtful review.

Would you recommend this doctor?
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D. C. Verified Patient
who booked an appointment with Mr Matthias Radatz the day 28/04/2022

The staff were so lovely and chatty and helpful. They were always asking if I wanted or needed anything. So nice.

Reply to patient's comment
Thank you for taking time to leave your feedback

Mr Ramez Ibrahim

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L. . Verified Patient
who booked an appointment with Mr Ramez Ibrahim the day 07/11/2024

Everything went very smoothly with excellent team

Reply to patient's comment
Thank you for your feedback! We’re thrilled to hear everything went smoothly and that you found the team excellent.

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S. C. Verified Patient
who booked an appointment with Mr Ramez Ibrahim the day 12/08/2024

Fantastic staff so caring and patient awesome service from start to finish

Reply to patient's comment
t’s great to hear that you’re satisfied, thank you for trusting us with your care!

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S. . Verified Patient
who booked an appointment with Mr Ramez Ibrahim the day 15/12/2022

Mr John Yianni

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L. . Verified Patient
who booked an appointment with Mr John Yianni the day 18/11/2024

Quality of care Quality of treatment from the doctor and staff at Thornbury Hospital Very good and i would recommend him and his staff. Excellent ⭐️⭐️⭐️⭐️⭐️

Reply to patient's comment
Thank you for your kind words! Your trust means a lot to us!

Would you recommend this doctor?
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K. . Verified Patient
who booked an appointment with Mr John Yianni the day 14/10/2024

I was extremely well looked after and felt Mr Yianni and his team explained everything that was going to happen.

Reply to patient's comment
Thank you for sharing your experience! We're glad Mr Yianni and his team took such great care of you and ensured everything was thoroughly explained.

Would you recommend this doctor?
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S. . Verified Patient
who booked an appointment with Mr John Yianni the day 19/09/2024

My experience at the clinic was excellent. All members of team made me feel relaxed. No rush explained everything to me in lay mans terms. Compassionate.

Reply to patient's comment
Thank you for your kind feedback. We're glad our team was able to make you feel relaxed and well-informed.

Would you recommend this doctor?
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B. P. Verified Patient
who booked an appointment with Mr John Yianni the day 22/08/2024

Everything was explained to me and I was put at ease before my treatment

Reply to patient's comment
Thank you for the kind words

Would you recommend this doctor?
Bedside manner
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Facility's features

. . Verified Patient
who booked an appointment with Mr John Yianni the day 15/07/2024

Would you recommend this doctor?
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C. H. Verified Patient
who booked an appointment with Mr John Yianni the day 18/06/2024

From start to finish of my treatment, I felt in completely safe hands. Mr Yianni and team are to be congratulated in the supreme care they invest in patients.

Reply to patient's comment
Thank you ever so much for your kind feedback, its greatly appreciated by our team

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J. . Verified Patient
who booked an appointment with Mr John Yianni the day 17/06/2024

Above and beyond at a worrying time, I cannot thank John or his staff enough for my treatment.

Reply to patient's comment
Thank you very much for such lovely feedback! Wishing you all the best

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M. . Verified Patient
who booked an appointment with Mr John Yianni the day 24/07/2023

My treatment and my care was excellent. My doctor was attentive, patience and thorough. Dr Yianni explained the treatment throughly. The Doctor Yianni explained another appointment why another visit would be necessary for safety reasons. Many thanks.

Reply to patient's comment
We're grateful for the opportunity to have made your experience as comfortable as possible.

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R. . Verified Patient
who booked an appointment with Mr John Yianni the day 17/07/2023

I have had an amazing experience at Sheffield , the standard of care and compassion has been excellent. I have asked for my care to be transferred from Leicester to Sheffield for continuity. I have benefited massively from the positivity .

Reply to patient's comment
Thank you for sharing your positive experience with us; we're committed to providing the best possible care for our patients.

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R. M. Verified Patient
who booked an appointment with Mr John Yianni the day 24/10/2022

Amazing care. I couldn’t fault it in any way. Made the whole experience as easy as it could be

Reply to patient's comment
Thank you for your thoughtful review.

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S. P. Verified Patient
who booked an appointment with Mr John Yianni the day 27/06/2022

Excellent through out my care.

Reply to patient's comment
Thank you for your kind review

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J. R. Verified Patient
who booked an appointment with Mr John Yianni the day 26/06/2022

The team could not have made me feel more comfortable in the treatment everything is explained so well.The doctor was so easy to talk to. My recommendation could not be any higher...thanks.

Reply to patient's comment
Your comfort and well-being are our top priorities, and we're glad you felt supported during your treatment.

Mr Geza Mezei

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A. . Verified Patient
who booked an appointment with Mr Geza Mezei the day 12/11/2024

The waiting time seemed to be a long one but this was probably due to the work load and therefore unavoidable.

Reply to patient's comment
Thank you for sharing your feedback

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H. L. Verified Patient
who booked an appointment with Mr Geza Mezei the day 31/10/2024

He and his team were very kind. They explained the clinical procedures and after care clearly. The overall experience was very pleasant.

Reply to patient's comment
Thank you for sharing your experience! We’re glad to hear that the team’s kindness and clear communication helped make your experience a positive one. Your comfort and understanding are our priorities.