Patient reviews Mr Charles Imber

I received excellent service at the Cleveland Clinic. Dr Imber and his team were professional & accommodating. I would like to draw your attention to two points though: Dr Imber sadly cut me off when I tried entering into a dialog with him after my surgery while still at the hospital. At my after care appointment, he decided to enter into a private conversation with a visiting patient and left me standing in the corridor. I was unimpressed by this.

5th July 2024
Written by a private patient

In a word exceptional ! I don’t really need to say anymore…. He was extremely helpful from the my first appointment, through the surgery and on my check up. His team were fantastic across all the work disciplines within both hospitals. I would highly recommend Cleveland Clinic. The only negative is private health companies…. The issues of not agreeing to pay!!. I had waited for 3 months for robotic keyhole (which was agreed) to be informed I was having the Operation via the traditional method on the day of surgery. This in no way was the blame of Cleveland Clinic and Mr Imber fully explained the situation and informed me that the traditional method was a better solution. That said it meant I could have received the treatment last year. Imagine if I had requested the keyhole on the day and it not been available? I would have been further delayed. I would suggest that if the issue of monies from certain companies is a problem then confirm that to the patient. I just want to emphasise once again my treatment was First Class.

7th March 2024
Written by a private patient

My experience of Mr Imber was very good indeed. I met him on a Tuesday for a consultation. with surgery about 10 days later. He explained the procedure and was certainly more relaxed in the hospital where he had a good bedside manner. I would recommend Mr Imber without hesitation.

19th January 2024
Written by a private patient

The care I received from Mr Imber and the surgical team was outstanding. At every stage, I felt confident I’d done my research well in selecting Mr Imber as my consultant. He clearly seemed to be someone at the top of his game, which was important to me as someone who is extremely anxious in any medical situation. On meeting him, I felt confident he would be the right consultant for the job (removing my gallbladder). Not only was he exceptionally well qualified, professionally, he was also extremely sensitive to my personal needs and was expert in managing my anxiety. I am so pleased to have made the decision for self-pay private care, on this occasion; I could not be happier with the experience I received from Mr Imber and the surgical team.

11th December 2023
Written by a private patient

During my pre surgery assessment Mr Imber was welcoming and very informative about the process of surgery, putting my mind at ease explaining every stage and how I would feel post surgery. This is very important when you’re feeling unwell and vulnerable. The care I received the day of my surgery was exceptional. I was reassured every step of the way, which helped any anxiety I had. I would not hesitate to recommend Mr Imber and I thank him for all his help.

15th October 2023
Written by a private patient

he is always positive and moves quickly to address each and every issue and has built over a couple of years great confidence with me. His experience and dedication shines through

2nd August 2023
Written by a private patient

Mr Imber has communicated with me at an exceptional level which is also the case with everyone else at the Cleveland in London. I would not have any hope of recovery if it was not for Mr Imber and his excellent team.

7th April 2023
Written by a private patient

Great care

14th November 2022
Written by a private patient

Mr Imber has been very attentive and caring throughout the whole experience and I always felt I was in good hands. Despite being very nervous about my condition, I felt reassured by Mr Imber and his staff and the experience was made as enjoyable and easy as possible. I would not hesitate to recommend Mr Imber to anyone worried or confused about their condition or nervous about surgery. I felt very safe throughout.

14th October 2022
Written by a private patient

Mr Imber’s care, as always, is of the greatest quality and professionalism making one feel at ease and comfortable throughout. I always feel confident that I will be looked after and receive the best care possible.

10th September 2022
Written by a private patient

I had been diagnosed with bowel cancer and collaborating with Prof Murphy, Mr Imber removed my tumour and resectioned my upper colon and duodenum. This involved innovative revision of the digestive pathway and, significantly, avoided the Whipple procedure. This was complicated surgery carried out on Christmas Eve 2021 at The London Clinic. I have been recovering strongly since and look forward to being signed off shortly, thanks after being seen by my clinical oncologist. Mr Imber’s care, humour and skill inspired optimism in me at all times. I believe you never completely say goodbye to cancer once you have had it but I have been extremely lucky. 10 August 2022

10th August 2022
Written by a private patient

Charles operated on me in March 2018 and removed a malignant tumour. Without Charles, his knowledge, his care and his expertise in such complicated surgeries I would not be able to write this review. I cannot recommend Dr Imber enough. He is gifted, skilled and a clear and concise communicator in such complex surgeries . I saw him for the first time since Nov 2019 due to Covid and he was courteous, caring and professional. Therefore if you are not feeling right , losing weight for no reason etc. make an appointment to see him. He is beyond doubt in the top 5 in the world at what he does and for me he will always be the number 1 surgeon in the world

28th April 2022
Written by a private patient

I highly recommend Mr Imber to anyone who needs it. I was seen on short notice and was treated with great care and friendliness. Any questions or concerns I had were always answered patiently and clearly. He always ensured my loved ones were kept informed. I will for ever be grateful for the fantastic care I received from him and his team.

13th December 2021
Written by a private patient

Mr Imber literally and singlehandedly saved my life - I had cholangiocarcinoma that he successfully resected and 5 years on I am still cancer free. He is an excellent surgeeon, diligent in his care and attention, highly professional and a caring human being. I felt in the best of hands at all times and have total trust in him. I can recommend him whole-heartedly and witout any reservations!

7th September 2021
Written by a private patient

Mr Imber was very effective in my treatment. Before I attended my first appointment, he had already reviewed the results of my scan and recommended a course of action straight away. My procedure was scheduled for 2 weeks later, and everything went smoothly. I am very satisfied with Mr Imber’s treatment and would gladly recommend him to any other gallstone sufferers. Special mention to Mr Imber’s secretary as well, who was very helpful and responsive during the process.

3rd August 2021
Written by a private patient

He treated me for a liver cyst and performed a fenestration which solved the problem without a painful recovery. My follow up appointment was also fine and thorough. I felt confident with Mr. Imber from day 1, and his lovely PA Rachel was also very efficient and professional. I would highly recommend Mr. imber for this kind of surgery.

2nd August 2021
Written by a private patient

5 months ago I was referred to Mr Imber for a cholecystectomy after finding stones in my gallbladder. I don’t know where to start with the horror of what happened to me, how I was treated after the surgery and the pain I am still in. I was told by the Dr that I would experience discomfort for 2 days and will return to “normal” activities within 2 weeks. 1 day After my surgery I was discharged only to be readmitted 2 days later in excruciating pain. I was unable to move, stand straight, I was vomiting, and couldn’t eat anything. I was admitted under his care and he ran tests and said he couldn’t find a reason for my pain. He said the surgery was a success and discharged me. I was not convinced. I was on Tramadol, codeine, and even morphine for pain and I STILL couldn’t walk. He made me feel so bad about my situation, the last thing you want to feel as a patient. He came to my room one morning and told the nurses afterwards that he was “annoyed” that I wasn’t moving around! He lacks empathy and pressured me to leave the hospital while I was still in pain. Maybe he thought I was lying about the pain or it was on my head or maybe or he doesn’t want to have to answer any of my questions. I kept requesting my blood tests and refused but after complaining at the hospital I was finally allowed to see some of them only to find that my liver enzymes were highly elevated. I kept pressing the issue only to be reassured by him and the other Dr on duty that it was nothing. After I was discharged with apparently “normal post op pain” I went back for a follow up a week after. I was still in pain. Mr Imber was dismissive and very un-empathetic AGAIN. I was in tears in his office I felt desperate and begged him for answers as to why I was still in pain. To which he responded that he did his job and that any problems I may be experiencing are not “his fault” and that I should see someone else. He was clearly annoyed I came to see him again. He was more worried about his image and reputation than my health and well-being it seemed. He said I should go back to my Gastro because he “can’t help me”. Yes the surgeon who operated on me can’t help 2 weeks post op. he insisted his surgery was a success then he practically kicked me out of the office. Obviously I never went back to him and refuse to deal with him ever again. What a shocker it was to learn that in fact I had complications after the surgery which should’ve been picked up by him easily. I don’t know if it was his ego that stopped him from admitting there was an issue but there was one and I have since required 2 further procedures to treat it as well as medication which I’m still using. All now under the care of another consultant. Mr Imber not only failed to diagnose me properly after my emergency admittance to the hospital and spending 8 days under his care, where I was poked for blood tests EVERYDAY he also misinformed me about my liver test results (which were highly elevated according to 2 other consultants that I saw following my discharge) he also failed to pick up that there was a problem with my blood results which was an indication of a serious health complication following the surgery. When I challenged him on my blood test results he got defensive and responded abruptly that “it was fine”. Well it wasn’t and I’m glad I trusted my gut instinct and went to see another consultant who diagnosed me on the spot. 3 days later I was under general anesthetic again receiving emergency diagnostic treatment . I wasn’t crazy or imagining it like he made me feel. It was real, he just didn’t bother to diagnose it. 5 months on, I’m still in pain ( worse than what I started with 6 months ago) and wish I never saw Mr Imber. I’ve lost my ability to exercise, or go for long walks, do house work. I was gaslighted and neglected and the treatment I received left me traumatized months later. I do not recommend this dr at all and am genuinely surprised I was referred to him in the first place. I wish I did more research and saw more than 1 Dr before I let him cut me open

24th March 2021
Written by a private patient

I had a failed hernia operation and was sent to Charles Imber for his "specialist" knowledge. He took veyr little interests in the details of my problem and just cut me open and I am not sure what he actually did - he didnt solve my hernia and has left me in constant pain

11th September 2017
Written by a private patient