All reviews are from patients verified by Top Doctors.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H. Verified Patient
21/09/2023
A thoroughly reassuring Consultation. Put my Mind at rest and gave me a clear and well explained opinion and path forward. I fully understood his Diagnosis and his take on my Symptoms and likely outcomes. I am rest assured that I am now on the correct programme.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. H. Verified Patient
05/04/2023
Excellent communications and Dr Burgess made considerable effort to get me an appointment that suited and arranged an Echocardiogram at short notice. Facility was excellent - easy to find and friendly staff. Dr Burgess was very through and explained everything well
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Thanks for taking the time to leave this feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
W. W. Verified Patient
04/04/2023
I am happy that I decide to see Dr Malcolm Burgess, he is very good specialist and nice as a person. Staff is really helpful.
Reply to patient's comment
I'm encouraged to hear that you had a positive experience. Thanks for the feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. T. Verified Patient
21/02/2023
The most comprehensive and professional consultation I have ever had. Obviously a Cardiologist will know his stuff, but Dr Burgess had a very methodical approach and impressive in depth knowledge. I would highly recommend him. The other clinic staff were lovely too.
Reply to patient's comment
Many thanks for this helpful feedback. I'm glad you were satisfied with the service.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. H. Verified Patient
14/02/2023
Mr Burgess spent some time explaining the procedure , the options and risks. He provided reassurance throughout. He continued, during the tests , to explain what was happening and what they had found. I cannot speak highly enough of him, and his colleague
Reply to patient's comment
I'm encouraged that you felt the input and coordination of 2 cardiologists was beneficial for your care. Thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. Verified Patient
31/01/2023
Clinic ran slightly behind but reception were lovely and kept me company and made me a drink. Dr burgess was thorough and listened to my concerns and what I needed help with and I'm happy with the outcome. Thank you
Reply to patient's comment
Thanks for this positive feedback. I'm glad to hear that the waiting time didn't adversely impact the outcome of the consultation.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. M. Verified Patient
30/01/2023
Very impressed with this doctor. Extremely thorough consultation. Certainly would recommend him.
Reply to patient's comment
Thanks for the feedback. I'm pleased that you felt the consultation was thorough.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. D. Verified Patient
16/01/2023
Very good all round service
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Thank you. The feedback helps us provide an improved service.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. R. Verified Patient
07/01/2023
Dr Burgess made me feel so comfortable during my consultation,he explained everything in a professional manner and the examination was so in depth.I came away understanding more about my condition and that was the doctors expertise.So highly recommended.
Reply to patient's comment
Thank you for this helpful feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. J. Verified Patient
17/12/2022
Dr Burgess is an exceptional consultant. He's an expert in his field and somebody I'd gladly recommend.
Reply to patient's comment
I'm pleased that you were pleased with the outcome of the consultation. Many thanks for taking the time to leave feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. M. Verified Patient
29/11/2022
Very thorough assessment from Dr Burgess. Would recommend him the clinic wholeheartedly.
Reply to patient's comment
Many thanks. This is very helpful feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
B. Verified Patient
28/11/2022
Excellent
Reply to patient's comment
Many thanks for taking the time to provide this feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. J. Verified Patient
28/04/2022
Quality of treatment received and the explanations given by the doctor !
Reply to patient's comment
I'm pleased you had a positive experience. Thanks for the feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. Verified Patient
14/02/2022
Very thorough consultation with Mr Burgess, really appreciated his time and expertise.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. F. Verified Patient
28/01/2022
Excellent consultation. Very informative and reassuring.
Reply to patient's comment
Thank you. It's reassuring to know that you had a positive experience.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. G. Verified Patient
24/01/2022
Very reassuring and thorough. After some confusion on my part about the venue, the staff went the extra mile to arrange a video appointment. Thank you.
Reply to patient's comment
Thank you for this feedback. I’m glad that the arrangements were suitable for you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
N. P. Verified Patient
21/01/2022
Doctor Burgess was very professional and covered all aspects of my problem explaining everything so that I fully understood. He has arranged appropriate tests and I will arrange a further appointment soon.
Reply to patient's comment
Thanks for this. All feedback is gratefully received and used to help improve patient experience.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
N. P. Verified Patient
15/10/2021
very professional and very thorough and explained everything to ensure I fully understood my problem
Reply to patient's comment
Many thanks for leaving this positive review. It's reassuring to me to hear that you had a good experience.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
E. K. Verified Patient
05/08/2021
Gave me the peace of mind I wanted. I’m really pleased - thank you.
Reply to patient's comment
I'm glad that I was able to help. Thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. M. Verified Patient
18/05/2021
Excellent
Reply to patient's comment
Many thanks for the feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. O. Verified Patient
24/03/2021
Dr Burgess is very knowledgeable and experienced.He is very approachable and willing to answer questions at length.Above all he is very reassuring,an important quality when dealing with anxious patients
Reply to patient's comment
It's very kind of you to take the time to leave the feedback. This is very helpful. Thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. B. Verified Patient
24/02/2021
Dr Burgess is an exceptional doctor. He has a great ability to relate to his patient, clearly explains the diagnosis and the treatment, and is readily available to provide further support and advice as needed. I recommend him unreservedly.
Reply to patient's comment
Thank you. I'm very happy to hear that you feel the consultation was supplemented by additional support as needed.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
B. F. Verified Patient
22/02/2021
Overall experience excellent.
Reply to patient's comment
Many thanks for taking the time to complete this review. It is much appreciated.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
B. C. Verified Patient
17/02/2021
I have found Dr Burgess to be a caring doctor who is always ready take the time to explain all aspects of my condition and proposed treatment. I have been very grateful for this and would definitely reccommend him to others.
Reply to patient's comment
Many thanks for your consideration and opinion. We use this feedback to continually improve the experience for future patients.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. M. Verified Patient
17/02/2021
I would absolutely recommend Dr Burgess. He explained everything very clearly and name me feel at ease.
Reply to patient's comment
Thank you. Your feedback is very beneficial in helping me provide the best service to patients.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. M. Verified Patient
14/01/2021
Excellent service from beginning to end
Reply to patient's comment
It's always reassuring to hear that patients have had a positive experience - thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
E. K. Verified Patient
02/01/2021
They need an updated ecg machine
Reply to patient's comment
Many thanks for the positive feedback and the comments about the ECG machine. Yes, we did face a challenge getting a good quality trace. There are many factors that can contribute to this. We will reflect on the situation and see what can be done to reduce the chances of similar issues arising in the future. I'm pleased that this aspect didn't have a detrimental impact on our ability to make an accurate diagnosis.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. A. Verified Patient
28/09/2020
Very knowledgable and helpful. I would throughly recommend him.
Reply to patient's comment
Thank you for the feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. Verified Patient
11/06/2020
Excellent experience for my Dad. Very professional and caring manner. I would definitely recommend.
Reply to patient's comment
I'm glad you had a positive experience - thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. J. Verified Patient
01/06/2020
Exceptional medical knowledge and diagnosis Detailed explanations and advice given Instils confidence Very approachable Exceedingly grateful to him
Reply to patient's comment
Many thanks for the feedback. Spending time explaining in detail aspects of the investigations and treatment undoubtedly have a positive impact.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. B. Verified Patient
12/03/2020
Communication is very good. He fully explaines the reasons for scans, Proceedures and medication. He has an excellent team of dedicated staff in Cardiology.
Reply to patient's comment
Thank you for the review. I am fortunate to be supported by some excellent team members and have a wide array of very helpful colleagues in allied disciplines who I can draw on for advice and support when patients have complex conditions.