All reviews are from patients verified by Top Doctors.
- Would you recommend this doctor?
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S. T. Verified Patient
18/03/2024
- Would you recommend this doctor?
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M. D. Verified Patient
14/03/2024
The initial assessment, the operation and post assessment all went very smoothly and I was kept informed all of the time, excellent place to be treated
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G. H. Verified Patient
14/03/2024
I had very good and professional treatment from Mr Elalfy and his team.
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D. Verified Patient
22/02/2024
Mr Elalfy was very approachable and gave simple and clear details about the operation which was welcome. I felt in good hands. Mrs Christine Hewitt and staff at the McEndoe were very professional and caring. Excellent facilities and service.
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P. J. Verified Patient
13/12/2023
First class treatment in every aspect of the experience.
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D. L. Verified Patient
08/12/2023
Mr Elalfy and this team trouble to explain what he planned to do and what I should do and not do after the operation , the whole operation went very smoothly ,
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S. C. Verified Patient
05/12/2023
Great job
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L. L. Verified Patient
29/08/2023
I received excellent care and I am extremely satisfied.
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L. L. Verified Patient
29/08/2023
I received excellent care and I am extremely satisified.
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R. K. Verified Patient
27/08/2023
It can at some times of the day be very difficult to find a parking space in the McIndoe Centre car park.
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N. G. Verified Patient
24/08/2023
The Secretarial team were super helpful and responsive. Mr Elalfy reviewed my cataract surgery needs with me carefully and sympathetically. He then performed the perfect surgery giving me 20/20 vision. It is wonderful not to need contacts or glasses anymore.
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B. R. Verified Patient
20/06/2023
Absolutely wonderful service and Mr Mohamed Elalfy is outstanding. He is most attentive and caring, the professional and support could not have been more supportive and friendly. Will certainly fully recommend Mr Elalfy and the Elite eye clinic.
- Would you recommend this doctor?
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J. W. Verified Patient
20/06/2023
I recently had my cataracts done by Mr Elalfy. He was so welcoming from initial pre-assessment to theatre and follow up. Mr Elalfy was so professional and instilled confidence as I was very nervous. The operation itself was gentle and I am extremely pleased with the results.
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K. T. Verified Patient
19/06/2023
Mr Mohamed Elalfy answered all my questions very clearly, and performed the surgery perfectly. I thoroughly recommend him and his colleagues.
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M. R. Verified Patient
17/06/2023
All my treatment was carried out at the McIndoe Centre, East Grinstead, which has it’s own private car park. Normally everything runs on time but if you have to wait free coffee is available. Mr Elalfy’s staff are great, especially Nikki, always so cheerful.
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S. Verified Patient
18/05/2023
Mr Elalfy is a consummate professional. From my first meeting with him to the follow up post procedure he was professional and put me at ease. He explained in great detail the options I had along with recovery times etc. I would recommend him highly.
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S. G. Verified Patient
18/05/2023
I would absolutely recommend Mr Elalfry for cataract surgery. The whole experience was very supportive and very understanding of my apprehension. I was very reassured by everyone involved in my care and Mr Elalfy's very confident manner.
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A. Verified Patient
02/05/2023
Very accommodating and reassuring. Commanding figure
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J. Verified Patient
27/04/2023
Brilliant service
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D. Verified Patient
25/04/2023
Great care and service. Delighted with the results
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C. C. Verified Patient
25/04/2023
Was very happy with the treatment at all stages and would recommend.
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B. D. Verified Patient
24/04/2023
Excellent technically but needs to work on his communications skills/bedside manner
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D. R. Verified Patient
23/04/2023
I couldn't fault the care I received and the outcome of my surgery to remove cataracts and insert intraocular lenses. Thankyou so much.
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S. L. Verified Patient
23/04/2023
Excellent treatment from all parties. Could not be improved upon.
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G. Verified Patient
22/04/2023
Very good
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A. V. Verified Patient
31/12/2022
My whole experience with Mr. Elalfy and staff in the McIndoe Unit was very kind and efficient. My thanks and. Happy New Year to all.
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C. H. Verified Patient
23/12/2022
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F. D. Verified Patient
20/11/2022
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A. B. Verified Patient
12/10/2022
I received excellent care from the whole team. 5 star in every way.
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B. Verified Patient
17/09/2022
In my opinion Mr Elalfy is a truly superb opthalmic surgeon Excellent communication skills, respectful, highly professional approach & manner not to mention amazing surgical skills. Huge thanks to his office & nursing teams who support him,
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S. B. Verified Patient
28/08/2022
l chose Mr Elalfy and so pleased l did he examined my eyes completely with lots of tests and l had a perfect idea of what was to come now l have one perfect eye and soon another one. l would choose him for any of my family and friends.
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I. B. Verified Patient
23/08/2022
good service
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P. Verified Patient
22/08/2022
Excellent advice and treatment
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D. C. Verified Patient
20/08/2022
Fine work, good doctor.
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J. Verified Patient
19/08/2022
Great attention to detail throughout my cataract treatment (both eyes) resulting in a highly successful outcome. I couldn’t be more pleased. I would have no hesitation in recommending Mr Elalfy and the McIndoe Centre and it’s staff to anyone.
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P. S. Verified Patient
16/08/2022
I couldn't have been in better hands. Utterly professional and caring people who understood the fears and anxieties of the patient. A big thankyou to you Mr. Elalfy and your wonderful team.
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D. R. Verified Patient
16/08/2022
a skilled technician who I would recommend to those who need eye surgery, Gives confidence and has a superb patient manner. Thank you for using your skills .
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E. Verified Patient
13/08/2022
My left eye cataract operation success is a miracle in my lifetime. I have literally been given my life back. Mr Elalfy's skill, knowledge, professionalism and kindness was present throughout. Right eye next. How very lucky I was to have Mr Elalafy
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P. Verified Patient
06/08/2022
I am totally in ore of this gentleman. He told me he could do it and he did and so much more! The man in my eye is a genius. Thank you so very much
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S. Verified Patient
04/08/2022
I had “Absolute faith” in Dr Elalfy when I agreed to have both my cataracts removed and replaced with brand new lenses. He is a master technician and skilled craftsman who was highly recommended to me. The procedure was painless with 10/10 aftercare. b
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R. Verified Patient
02/08/2022
The care given by Mr Elalfy was explained thoroughly and carefully and I felt able to make informed choices. I had time to ask questions and due to his professional and calm manner I felt very safe under his care.
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J. Verified Patient
02/08/2022
I have complete confidence in Mr Elalfy. With his calm, gentle, reassuring manner, at no time did I feel any worry or concern with regard to my recent cataract removal.
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P. P. Verified Patient
01/08/2022
Everything has been so professional, but at the same time so friendly. Thank you
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B. Verified Patient
25/07/2022
A first class service from the outset to completion. Very pleased with the outcome.
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J. Verified Patient
30/05/2022
More comfortable chairs in waiting areas. Should there be delay in being seen an explanatory visit and short chat by nurse or staff member would be helpful and soothing rather than being left alone in room for a long time unable to see tele or read.
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G. T. Verified Patient
27/05/2022
Mt Elalfy carried out cataract surgery for me. The whole process was minimally stressful because of the highly professional care from start to finish. I now have 20/20 vision for the first time since I was 20 (55 years ago!)
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B. R. Verified Patient
28/04/2022
Mr Elalfy impressed me immediately by his pleasant reassuring manner and detailed explanation of the procedure, addressing concerns I had.I was amazed by the immediate perfect vision.His professionalism and expertise is incredible. Thank you.
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R. Verified Patient
26/04/2022
The transformation in my eyesight was simply amazing. I describe it as going from 2D to 3D, the colours are bigger and brighter now/
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P. Verified Patient
04/04/2022
I did not expect prickly eyes after stopping the course of eye drops after surgery perhaps I should have googled it before then I would have been prepared Still would have had it done Wonderful!
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A. Verified Patient
21/03/2022
Mr Elalfi helped me overcome my fears about the operations. His quiet, professional manner was very reassuring and the positive, optimistic attitude of the hospital staff & the follow up secretary made a great difference. Thank you all for your expertise.
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A. H. Verified Patient
20/03/2022
I found Mr Elalfy very supportive and listened to any concerns I had and put me at ease. I would not hesitate to recommend his services to friends and family I am still getting used to my much improved sight!
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J. W. Verified Patient
05/02/2022
Excellent thorough appointment. Highly recommended.
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M. Verified Patient
10/02/2022
Everything was excellent.
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P. B. Verified Patient
15/01/2022
Mr Elalfy demonstrated kindness and reassurance throughout his work to remove my cataracts. I felt fully involved and cared for. I would certainly recommend this skilled eye surgeon with confidence.
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E. L. Verified Patient
07/01/2022
I am very grateful to Mr Elalfy for his kindness and patience with me. I have a phobia, which he managed to get round. My 2 operations have been so successful. I never realised how much I was not seeing before. The hospital staff were kind. Thank you
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A. C. Verified Patient
16/12/2021
It is not often that I look forward to visiting a hospital; but in this case I really did. My appointments were all positive experiences. Clear and uncomplicated advice and guidance. ..Oh, and did I mention what a superstar my doctor is?
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A. Verified Patient
30/11/2021
Anything I asked was never too trivial, always caring and helpful
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I. B. Verified Patient
01/11/2021
All excellent and straight forward advice and then operation.
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A. A. Verified Patient
01/11/2021
All the appointments and the surgery itself have been conducted professionally and gone very smoothly. I would be happy to recommend.
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G. W. Verified Patient
28/10/2021
Made into an all round pretty pleasant decision by him and his staff
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B. R. Verified Patient
06/10/2021
My experience, I believe, was as good as it could be.
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P. T. Verified Patient
05/10/2021
Friendly, approachable and efficient.
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E. D. Verified Patient
05/07/2021
I found Mr Elalfy very approachable, relaxed, friendly & professional. He listened to my requests /fears & made the whole process comfortable & safe.
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M. M. Verified Patient
02/07/2021
Mr Elalfy appeared a humble man despite his many qualifications and expertise which I found endearing. He spent much time with me going over the possible procedures to help limit the damage being caused to me by glaucoma.
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V. Verified Patient
02/07/2021
Staff at McIndoe Centre were fantastic.
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V. Verified Patient
02/07/2021
Staff at McIndoe Centre were fantastic.
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J. Verified Patient
06/06/2021
I was looked after so well. As a very nervous patient everyone was very sympathetic and helpful and I shouldn't have worried at all. Everything went very smoothly.
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H. E. Verified Patient
26/05/2021
Mr Elalfy explained what to expect throughout the cataract operation, reducing any concern I may have felt.
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J. A. Verified Patient
25/05/2021
Fantastic impression and support from first meeting. Excellent bedside manner with detailed explanations. Eye surgery expertly executed with 100% result wished for. Professional from start to finish. Absolutely no hesitation to recommend totally.
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L. W. Verified Patient
06/04/2021
Just so happy with results on both my eyes, it's so nice to see properly again, thank you so much.
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M. M. Verified Patient
18/03/2021
Courteous and efficient.
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R. C. Verified Patient
26/03/2021
Mr Elalfy is an excellent eye surgeon. He took a lot of care with my operations and gave me a lot of help and advice with a pre-existing condition.
Reply to patient's comment
Many thanks for your kind words and feedback.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
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P. D. Verified Patient
24/03/2021
Mohamed Elalfy achieves all that we want from our medical practitioners -interest in you as a patient -great care in analysing the problem and ensuring that ones concerns, emotional and practical, are thoroughly considered and explained and Great outcome
Reply to patient's comment
Many thanks for your excellent feedback
- Would you recommend this doctor?
- Bedside manner
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K. B. Verified Patient
17/03/2021
Happy to confirm my experience with Mr Elalfy as I have previously rated my time under his care. Very satisfied with all aspects of treatment - thank you.
Reply to patient's comment
Many thanks for your excellent feedback
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
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C. Verified Patient
15/03/2021
Mr Elalfy gave me back my sight ln my left eye I could not give enough stars . If I had my way I would Night him
Reply to patient's comment
Many thanks for your excellent feedback
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. C. Verified Patient
14/03/2021
I found the service I recieved from Dr Elalfy very good , having expirenced problems with surgery elsewhere , he sorted out those problems and reassured me to go on and complete my treatment . Lovely person with a very high skill set in optical surgery
Reply to patient's comment
Many thanks for your excellent feedback
- Would you recommend this doctor?
- Bedside manner
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A. A. Verified Patient
13/03/2021
My dad went to see Dr Elalfy about his eye condition. He is attentive, analytical and very knowledgeable. We were able to discuss at length our concerns and he went above and beyond to have our questions answered. Excellent service.
Reply to patient's comment
Many thanks for your excellent feedback
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
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M. L. Verified Patient
11/03/2021
Great service from start to finish
Reply to patient's comment
Many thanks for your excellent feedback
- Would you recommend this doctor?
- Bedside manner
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B. Verified Patient
04/03/2021
Superb service, and results beyond my expectations. I would recommend Mr. Elalfy to anyone, and indeed already have. Thank you sir!
Reply to patient's comment
Many thanks for your excellent feedback
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
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B. P. Verified Patient
22/02/2021
The experience was great treated great by calm professional people it felt so safe
Reply to patient's comment
Many thanks for your kind feedback
- Would you recommend this doctor?
- Bedside manner
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L. B. Verified Patient
07/12/2020
I just had to write in to explain how truly invaluable Mr. Elalfy’s cataract and intraocular lens surgery has been for me. Not only did he fit in my procedure in super-fast time but he went beyond to allow me to have a more tailored procedure by not insisting on pain blocking injections. Mr. Elalfy allowed for me to have pain relief eye drops throughout my surgery and I felt absolutely no pain at all. He was very caring and understanding and for the first time in my life I was able to see the faces of my loved ones clearly without glasses. This has been a truly life changing experience and I would highly recommend Mr. Elalfy to anyone interested in regaining their sight.
- Would you recommend this doctor?
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S. R. Verified Patient
21/05/2020
Mr Elalfy was very nice and excellent at explaining procedures involved and treatment options.
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B. G. Verified Patient
15/01/2020
Caring and thorough with no attempt to rush into decisions
Reply to patient's comment
Thank you Mr Gauntlett
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C. A. Verified Patient
23/12/2019
It was a little difficult initially to get things moving but the care has been exceptional ever since. Highly recommend.
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T. S. Verified Patient
17/12/2019
Mr Elalfy has been excellent with my difficult! 23 year old son suffering with Keratoconus. Would definitely recommend him
Reply to patient's comment
Thank you Mrs Steward!
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R. Verified Patient
17/12/2019
I very happy with my consultation and procedures carried out so far. Me Elalfy was very positive about how he could improve my sight.