Patient reviews Mrs Nadia Soliman

The doctor did not have a good bedside manner and was difficult to talk to. I had a scan and the machine wasn't working properly so we had to go to another area. Instead of telling me what was going on she said nothing and I was scared and confused, it was stressful!

Reply to patient's comment
I am sorry you did not have a good experience at your recent consultation. I normally use the scanner which is present in the same room of consultation. Unfortunately it was broken and I had to use another scanner in a different room. I apologise that I had not explained this clearly. Thank you for this feedback which will help me to reflect and refine my service.

Relaxing environment with exemplary care from medical, nursing and administrative personnel which made for a reassuring visit.

Reply to patient's comment
Thank you for your favourable feedback. I am delighted to have been able to help.