Dr Natalia Zarate-Lopez

Neurogastroenterologist in London

MBBS PhD MRCP

Dr Natalia Zarate-Lopez areas of expertise:

Professional statement

Dr Natalia Zarate-Lopez is a prominent consultant neurogastroenterologist in London, where she practices at Cleveland Clinic London in addition to her UCLH NHS practice. She specialises in a wide range of functional and sensorimotor gut disorders such as functional dyspepsia, oesophageal motility disorders, gastroparesis, amongst chronic constipation, faecal incontinence, and nutrition. Dr Zarate-Lopezhas an expertise on advanced upper GI and lower GI physiology investigations, like oesophageal manometry, 24h pH/impedance, anorectal manometry, among others.

After receiving her medical qualification in Barcelona, Spain, Dr Zarate-Lopez continued there to finish her basic gastroenterology specialist training. She was then awarded the distinguished Canadian Association of Gastroenterology Clinical Fellowship, where she completed her project on integrating basic science and clinical research on the investigation of pacemakers in the gut, the interstitical cells of Cajal. This project evolved to become the core of her PhD in medicine from the University of Autònoma de Barcelona.

Dr Zarate-Lopez then continued her post CCT specialist training in neurogastroenterology in the UK at St Mark's Hospital and The Royal London Hospital. It was here she honed her expertise in lower GI physiology and pelvic floor disorders, as well as the impact of rheumatological, neurological, and endocrine disorders on gut sensorimotor function. Dr Zarate-Lopez currently received more than 400 referrals per year for her outpatient specialist clinic, including tertiary and quatertiary referrals, especially for patients with functional or neurogastroenterological disorders.

Her research in her field has been extensive, as Dr Zarate-Lopez has more than 40 peer-reviewed publications, including the UK representative for the European Guidelines for Functional Dyspepsia and for Gastroparesis. Presently, her particular active research interest is in the development and implementation of innovative techniques to manage patients with functional and motility gut disorders. She is also interested in developing an evidence-based approach to the nutritional requirements of patients with functional and neurogastro gastrointestinal disorders.

In conjunction with her research and publications, Dr Zarate-Lopez is invested in the promotion of better training in her subspeciality field of neurogastroenterology to trainees. She is an active member of the Young Adults Section of the BSG and continues to collaborate with the Neurogastro Section of the BSG. She has, thus far in her career, provided informative talks in relation to complex functional gastroenterology as well as gastroparesis in neurodegenerative disorders. She is an expert when it comes to the management of patients with neurological conditions whose gastric function has deteriorated. 

Would you recommend this doctor?

  • Bedside manner
  • Friendliness of the staff
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All reviews are from real patients and have been verified by our Client Relations department to ensure they meet the service standards.

Patient reviews

Verified Patient
02/09/2024

Would you recommend this doctor?

  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

Patients comments

Every time I have been treated or seen by Dr Natalia Zárate López she has been very kind, caring and highly professional.


Reply to patient's comment

Verified Patient
18/11/2021

Would you recommend this doctor?

  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

Patients comments

I highly recommend Dr. Lopez. Not only she is an excellent qualified doctor but also knows how to explain everything properly to the patient. She analysed all my medical records thoroughly, listened to all my explanations and provided me with the right diagnosis. Glad I found her


(25 reviews)
I have been under the care of Dr Zarate-Lopez for several years now and I can only describe her as the most understanding and professional dr I have been under. Not only does she listen but she gets things done! I have complications with my condition but I get treated with respect on each of my appointments. Thank you Dr Zarate-Lopez.
21st October 2024
Written by a private patient
This Dr was the best in the country, my daughter was overlooked by 4 hospitals.....Dr ZL saved my daughters life. So compassionate and sensitive. Treated us as if she was her only patient. Very proffessional and highly specialised and qualified!!
3rd July 2024
Written by a private patient
Very professional
23rd May 2024
Written by a private patient
I had an awful experience with this consultant, and I strongly advise anyone scheduled to see her to reconsider, for their own physical and mental health. Despite traveling from another city, she missed multiple appointments. Shockingly, my new doctor quickly identified several oversights in her tests within just five minutes.
15th April 2024
Written by a private patient
Had a great experience with Dr Zarate Lopez Explained everything in detail, discussed very openly all options Extremely polite Highly recommend her Was referred to her by another colleague
4th November 2023
Written by a private patient
My consultation with Dr Zarate-Lopez was excellent; exactly what I had hoped for. She was friendly, empathetic and took time to explain her views of my condition. I had numerous questions, and she took the time to answer all of them. She provided a clear plan on what to do next, and I have complete confidence in her. The support team were also very friendly and helpful.
21st September 2023
Written by a private patient
I had a terrible experience with this consultant and I'd really urge anyone booked in with her to consider cancelling their appointment, for the sake of their physical and mental well-being.
30th June 2023
Written by a private patient
Extremely thorough and the most efficient practitioner I have ever come across. I am amazed at how quickly, literally within a couple of hours, that she feeds back on test and scan results. Her advice is very precise and reflects a high level of confidence, experience and wisdom in her field. I am so glad that I am in her care and been referred to her by my gynaecologist. Her medical secretary, Ivana reflects the same qualities as Dr Natalia.
17th June 2023
Written by a private patient
Probably one of the worst doctors I have ever had. My first appointment was cancelled last minute and was also left to me to rearrange. For the next appointment I received no call and proceeded to call to see what had happened. Her secretary was horrible and informed me that Dr Lopez had said she was annoyed with me which is highly unprofessional and inappropriate. After this had been sorted, I arranged an in person appointment and this was extremely unhelpful and also the way in which she treated me left me extremely uncomfortable. In the next appointment I had on the telephone with her she told me after trying 2 medications for my bowel issues that they could not do anything to help me if the next thing she prescribed didn't work. This was untrue and also conveyed to me that she had not listened to my issues and had she done more tests she would have been able to understand that I have functional issues and medication was not the best course of treatment. Since then I have been still under her care, however, she has ignored several emails from the psychiatrist at the hospital asking her to follow up with me, leaving me struggling immensely. I have now referred myself to a different hospital as the treatment she provided was terrible. I would recommend to avoid this doctor at all costs as she dragged out my time suffering and was completely unhelpful and unprofessional.
13th June 2023
Written by a private patient
Did not listen. One of the worst, if not the worst dr i have had the misfortune to encounter. She did not listen or consider my concerns, went along with her own plan. Incredibly concerning.
13th June 2023
Written by a private patient

Diseases, Medical Tests and Treatments

Other information about Natalia Zarate-Lopez

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